Larry
Dignan reports for ZDNet that HP's TouchPad sales
are underwhelming and ponders
who's to blame, HP or Best Buy? While he concludes both, I lay it squarely on
HP.
Jason
Perlow's account
of his buying experience reveals
the sad state of affairs with the HP listless effort and their dysfunctional
Best Buy relationship, and demonstrates the strength of the Apple ecosystem -
owning the Apple stores gives Apple control of the environment and the
experience, ensuring a closer connection between the products and the company.
One
would assume that HP has not only the money but also had the opportunity to
develop a better experience for its customers through Best Buy. If not, they
perhaps should have considered a better plan for how they'd come to market and
meet their customers.
Perhaps
it's a chance for me to snag one on the cheap, which is great. But, if it's
going to die an ignominious death anyway, it might be better to simply give in
and go the iPad (which my Mac shop boss considers a no-brainer in the
first place).
I'd
previously written It's
not over - HP buys Palm, expressing my hope for the survival of the Palm
OS. At this point, it's starting to sink in that it was indeed over, I just
hadn't come to terms with it. This latest fiasco (and yes, I consider it a
fiasco - HP needed to hit a home run, not hope for a walk or base-on-balls) is
absolutely beneath the corporation that we thought HP - shame on them for
thinking they can just "show up" and compete in a marketplace that is
proving unequivocally that such could never be the case
.
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